Privacy Policy

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 Effective Date: 16/02/2025

Introduction

Timelock ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://timelockapp.com/ or use the Timelock app. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services:

• Personal Information: When you create an account or use our services, we may collect your name, email address, and any other details you provide voluntarily during registration.
• Usage Data: We may collect information on how the app and website are accessed and used. This includes your IP address, device type, operating system, browser type, and other technical data such as your interaction with the Timelock website or app.
• Content & Data Storage: As part of Timelock’s features, you may upload personal content (photos, text, videos) to be stored for future retrieval. We will collect and store this data securely, based on your preferences and the specific service functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide you with our services.
• To store memories and personal data in your digital time capsule and manage access based on your preferences.
• To improve our website, app, and services, including troubleshooting and customer support.
• To send you updates, notifications, and marketing communications (only if you have opted in).
• To comply with legal obligations and protect our rights.

3. Data Security

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Data Sharing and Disclosure

We will not sell, rent, or trade your personal data to third parties. However, we may disclose your information in the following cases:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, such as cloud storage providers and payment processors. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

5. Your Rights and Choices

You have certain rights regarding your personal data:

• Access: You can request to view, update, or delete your personal information at any time by accessing your account settings or contacting us.
• Data Portability: If applicable, you may request a copy of your data in a structured format.
• Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Account Deletion: If you wish to delete your account and personal data, please contact us. Please note that certain data may be retained for legal or operational reasons.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. Cookies are small files stored on your device that allow us to recognize your device and provide you with personalized services. You can control cookies through your browser settings.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Timelock is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@timelockapp.com