To run Time Lock, we collaborate with a select group of specialist providers who process personal data on our behalf and according to our instructions. Below, we explain who they are and what they do in terms of procesamiento de datos. We’ll update this page prior to adding or replacing a sub-processor; where feasible, any significant changes will be posted 15 days in advance.
Last updated: 05/10/2025
Contabo — Application Hosting (EU)
What they do
Contabo provides the virtual private server (VPS) where our application runs.
Data they may handle
Account details and operational logs generated by the app (as configured).
Where processing happens
European Union (currently Germany).
Why we use them
Reliable EU hosting for our production environment.
GoDaddy — Website Hosting
What they do
Hosts the public website timelockapp.com.
Data they may handle
Website visit data and any messages submitted via site forms.
Where processing happens
GoDaddy’s EU/EEA infrastructure (subject to GoDaddy’s hosting footprint).
Why we use them
Fast, managed hosting for our marketing site.
Microsoft 365 (via GoDaddy) — Email Delivery & Support
What they do
Sends and receives our transactional and support emails.
Data they may handle
Email addresses, message content, and related delivery metadata.
Where processing happens
EU/EEA or as configured for our tenant.
Why we use them
Reliable email for account and support communications.
Apple App Store & Google Play — In-app Purchases (Transparency note)
What they do
Process payments for in-app purchases.
Data they handle
Payment and billing identifiers under their own privacy policies.
Role
Apple and Google act as independent controllers for payment data. We include them here for transparency; they are not our sub-processors.
About other vendors
From time to time, we may engage additional providers for functions such as analytics, crash reporting, or content delivery. When we do, we will update this page with their name, purpose, data handled, and region before they go live.
Questions
If you have questions about our vendors or this page, contact support@timelockapp.com
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